Free Shipping. Free Returns.

We offer free shipping and free returns because we want you to feel confident with your choice.

We will express post your Willow & Zac order to you for free Australia wide.  

Orders will be shipped the next business day or within 24hrs.  We will be in touch if we can't fill your order for any reason. 

You should expect delivery via Express Post within 2-4 days. You can follow tracking via an emailed link.

Simply contact mail@willowandzac.com.au if you have any problems with your delivery or if you are not happy with your bag. We offer a 30 day simple, fast, free returns process to keep things hassle-free.

We want to help take away the risk to keep thing simple for you.

For more details about Shipping

For more details about our Returns Policy