Care for your Willow & Zac bag

We are proud of the quality of our range. We carefully select high quality fabrics and include designer details such as customised lining, quality hardware and zips. Our handbags and wallets are handcrafted in Guandong Province China using traditional methods and the finest craftsmanship.

We think of our bags as "our girls". Please look after your bag using the info on the Care Card in your bag pocket and on this link:  Product care information

Leather & Suede:
Our bags are made from high quality leather - either durable, pebbled cow leather; or a printed suede (quality suede with a print embossed onto the surface using heat and pressure). Printed suede looks awesome, but it is more delicate, and may require a little extra TLC. Leather is a natural material, and slight variations in colour and texture are normal and desirable, and part of what makes your bag unique.

Cleaning:
Any leather cleaner or cleaner that you would use on your own skin can be used on your leather purchase. Marks can be cleaned with a baby or face wipe or with any suede cleaner. Always test any product on an inconspicuous part of your bag. Remember to protect your item again after cleaning.

If your bag gets wet, simply dry with a microfibre cloth and allow to dry naturally before storage.

Protection:
A commercial leather protection product may be used on our pebbled leather bags. We recommend testing on an inconspicuous area first.

Your printed suede bag will benefit from regular treatment with a waterproof protection spray. The spray will help prevent lighter coloured leathers absorbing unstable dyes such as denim, however, care should still be taken. Please ensure you cover any hardware or embellishment before spraying. Allow the bag to dry completely before using or storing.

Storage:
When not in use, we recommend you store your leather bag (in her dust bag) in a cool dry place, away from heat and moisture. Never store leather items in plastic.

Best to Avoid:
Avoid pen and ink marks on the leather.
Avoid makeup spillage and lipstick smears by using a makeup pouch.
Avoid rough surfaces that might scratch the leather.
Avoid overloading your bag, and so putting additional stress on straps and buckles.

See further Care Information